Synchro or Agendrix for your family medicine group.

The factual differences

	Synchro	Agendrix
Launched	2025	2015
Ownership	Quebec	Sherbrooke, acquired in June 2024 by The Citation Group (UK), brand and platform maintained
Built for	Physicians and professionals in a family medicine group, clinic or department	Hourly staff, across all industries
Published pricing	$10 CAD per user per month billed annually, $15 month-to-month	Essentiel at $3.25 CAD per user per month ($2.93 annually), Plus at $5.25 ($4.73 annually), Entreprise quoted from 250 employees up
Add-on modules	None, everything included	Time and attendance at $2.25, Bonuses at $1, Call-in punch at $1, Resources and Expenses at $59 per month each
Trial	First month free	Up to 21 days, no credit card
Availabilities and shift exchanges	Yes	Yes
Time clock, timesheets, payroll export	No	Yes
Weighted on-call equity	Yes	No
Shared offices	Yes	No
Walk-in distribution	Yes	No

Two products, two groups

In a family medicine group, reception, nursing and administrative staff are employees. They have an employment contract, hours to report and a payroll to produce. Agendrix was built for them, and it does the job well.

Physicians work differently. Most are incorporated, bill the RAMQ and report their hours to nobody, so clocking in means nothing on their side. What gets negotiated instead is the weekend on-call shift, the office that is free on Tuesday and how walk-in slots get shared, with a fairness everyone can audit. That is exactly the job Synchro was built for.

What Agendrix does well

Agendrix covers the whole employer side: time clocking, timesheets, payroll export and HR records, with a mobile app staff pick up without training. If your need is knowing who arrived at what time and turning that into a payroll, Agendrix is the right tool. Synchro leaves that side to Agendrix and puts all of its effort into the medical schedule.

Elsewhere the two products overlap. Synchro also handles each person's availabilities and shift exchanges: a physician publishes an on-call shift, eligible colleagues get a notification and the first to accept takes it. The schedule updates on the spot, the fairness counters follow, and the manager sees the change on their dashboard without having taken a single phone call. The difference plays out on the objects specific to a family medicine group that a product knows how to represent.

Where Synchro takes over

Not every on-call shift is worth the same. A Friday evening or long-weekend call does not carry the same weight as a Tuesday afternoon, and a family medicine group needs that imbalance counted across the year so it can be justified the day someone disputes it. Agendrix distributes shifts without that kind of weighting or fairness counter. Synchro weights every shift, keeps the count across the year and shows it to the whole team in the on-call list, which turns fairness into a number people can look up rather than a hallway argument.

Shared offices are a second resource to assign alongside people. Twelve physicians for seven offices gets replanned every week. Agendrix schedules who works when, not who occupies which room. Synchro handles office assignment at the same time as the slots, in one click, and manages the rotation between physicians sharing the same room.

Walk-in patients get shared among the physicians on site according to rules specific to each clinic. No generic scheduling tool knows that mechanism. Synchro applies your rules and handles walk-in distribution automatically, in under 20 seconds.

Constraints, finally, get collected differently. Agendrix works from checked availabilities and conditions configured by the manager. Synchro lets each physician write their own in plain language, the way they would say them on the phone, and reads them as written, with no form to fill out. Across thirty physicians who each carry three or four personal rules, the difference in data-entry time shows.

Many clinics need both

Choosing is not always the exercise. A clinic with twenty hourly employees and thirty physicians has two distinct scheduling problems, and solving them with one tool means bending one of the two out of shape. Agendrix stays on employed staff, Synchro takes the medical schedule, and the two coexist in the browser without interfering.

If you already run Agendrix and the physician side is still unresolved, you have nothing to cancel in order to test Synchro alongside it for one schedule period.

Two price grids, two counting bases

An Agendrix user is an hourly employee, and a clinic often counts dozens. A Synchro user is a physician, professional or manager who takes part in the medical schedule, which makes for a smaller group. The two totals compare poorly line by line because the products do not bill the same people.

Synchro's $10 CAD includes every feature, on-call shifts, offices and walk-ins included, with nothing billed as an extra module and no setup fee. With Agendrix, time clocking and timesheets come on top of the base plan. Both grids are public, which makes the arithmetic possible before talking to anyone.

Synchro is the right choice if…

• Your scheduling problem is about physicians, not hourly employees.
• You have to arbitrate on-call shifts, shared offices and walk-ins, and the fairness of that split gets challenged regularly.
• Your physicians would rather write their constraints in plain language than fill out an availability form.
• You want one complete price, with no module to add along the way.

Agendrix is the right choice if…

• You need to produce a payroll from hours actually worked, with clocking and timesheets.
• Your staff is mostly hourly, at reception, in care or in the lab.

Going further

• FMG scheduling software
• On-call scheduling software
• Synchro vs Petal comparison
• Synchro vs Excel comparison
• Pricing