Scheduling software for Quebec FMGs.
Synchro is Quebec-built scheduling software designed specifically for Family Medicine Groups. It assigns walk-ins, on-call shifts and shared offices automatically, respecting every physician's constraints.
Quick summary
- ✓ Automatic assignment of walk-ins, on-calls and offices
- ✓ Built for managers, lead physicians and teaching FMG teams
- ✓ $10 CAD / user / month · First month free · No commitment
- ✓ Encryption, audit logging, daily backups
What is FMG scheduling software?
FMG scheduling software is a planning tool designed for Family Medicine Groups (FMGs) in Quebec. It replaces the Excel files, whiteboards and phone-call cascades that managers traditionally rely on to allocate walk-ins, on-call shifts and offices across physicians, nurses and other team members.
Unlike generic scheduling tools (Agendrix, Skello), FMG scheduling software understands the domain vocabulary: evening on-calls, fair allocation, shared offices. Unlike EMRs (Ofys, Omnimed), it doesn't handle patient charts, it handles the team caring for the patients.
The 4 problems FMG scheduling software solves
1. Walk-in assignment
Every week, the manager has to allocate walk-in slots among available physicians, respecting their preferences, absences and overall fairness. In Excel, that takes hours. With Synchro, assignment is done in seconds, with every constraint respected simultaneously.
2. Fair on-call distribution
Evening and weekend on-calls are the first source of tension in an FMG. "Why am I always the one working Friday evenings?" Synchro computes fairness across several dimensions (total count, rotation over time) and makes that fairness visible to every team member.
3. Shared office assignment
In most FMGs, there are more physicians than available offices. On Monday morning, "who's in which office today?" takes 15 minutes of the manager's time.
4. Shift transfers and replacements
"I have to cancel my Thursday on-call, who can cover me?" The usual phone-call cascade is replaced by a transfer board: the physician posts their shift, eligible colleagues get a notification, and the first to accept takes it. No calls, no emails, full traceability.
The essential features of FMG scheduling software
To evaluate FMG scheduling software, check that it covers the following:
| Feature | Why it matters |
|---|---|
| Automatic constraint-based assignment | The core of the product. Without it, it's just a shared calendar. |
| Multi-dimensional fairness | Not just "everyone did 5 on-calls". It accounts for unfavourable slots. |
| Shared-office assignment | Solves a daily problem EMRs don't touch. |
| Natural-language constraints | So a physician can say "no on-call on Tuesdays" without filling a 40-field form. |
| Transfer board | Replaces emails and phone calls for post-publication changes. |
| Shared team calendar | Everyone sees who's working where, in real time. |
| Solid baseline security | Encryption in transit and at rest, audit logs for admin actions, daily backups. |
| French-native interface | Managers and physicians work in French. |
Who uses FMG scheduling software?
Three main profiles benefit from Synchro:
- The manager (or administrative assistant): the primary user. Synchro gives them an average of 30 hours per month back.
- The lead physician: carries overall responsibility for the FMG. Needs a one-glance view of the schedule and fast intervention when something breaks.
- Physicians and clinical staff: enter their availability, preferences and absences. Consult their schedule. Transfer or pick up shifts.
In a teaching FMG (FMG-U), a fourth profile is added: the pedagogy lead who manages resident rotations and their supervising physicians.
How Synchro stands out
Among FMG scheduling software available in Quebec, Synchro is the only one combining:
- Smart, fair assignment generated in seconds for the whole team.
- Natural-language constraints: write "no on-call on Tuesdays, free my Fridays in March" and Synchro understands.
- Office assignment in addition to activities, a problem American and European tools don't address.
- Native Quebec-French interface, not a translation.
- Transparent pricing: $10 CAD / user / month, first month free. See the pricing page.
See the comparison: Synchro vs Excel.
Frequently asked questions
What is FMG scheduling software?
FMG scheduling software is a planning tool designed for Family Medicine Groups. It handles walk-in assignment, on-call rotation and shared-office allocation. It replaces Excel files and phone-call cascades.
Why isn't Excel enough?
Excel can't run automatic constraint-based optimization, doesn't compute multi-dimensional fairness, can't flag office conflicts in real time, and depends on one person who knows its logic. 42% of Excel users say it doesn't meet their scheduling needs (BearingPoint study).
How much does FMG scheduling software cost in Quebec?
Synchro: $10 CAD per user per month. Petal Health: $10–$50 USD (not public). Agendrix: $3.25–$5.25 CAD but generic, not healthcare. EMRs like Ofys don't handle team scheduling. See our pricing page.
How long does it take to deploy Synchro?
About 45 minutes of configuration for a team of 30 users. Onboarded by our team. Autonomous from day one. First month free.
Related
- Scheduling software for teaching FMGs (with resident rotation)
- Shared-office assignment
- Walk-in distribution
See Synchro in 15 minutes.
Demo tailored to your FMG. No commitment. First month free.
Book a 15-minute demo