Resources for FMG managers

Synchro Blog.

Practical guides for managers, lead physicians and FMG teams in Quebec. Team management, Law 25 compliance, scheduling software comparisons.

On-call

Gaps in on-call coverage: where they come from and how to prevent them

A sick call at noon on Friday, leave approved without checking call, a swap nobody recorded. Where gaps come from, and how to organize: leave, swaps, escalation chain.

7 minutes · 2026-10-29

Residency

Chief resident handover: passing on the call schedule without losing everything

Exceptions with their end date, the year's running count, the known calendar, the file explained and the contacts. The checklist for the outgoing chief resident and for the one arriving.

8 minutes · 2026-10-26

Residency

How to build the on-call schedule for a resident team

Each share prorated, weekends first, the count carried from one block to the next. Over two four-week blocks, with two off-service residents.

9 minutes · 2026-10-21

Hospital

How to build a hospital department's on-call schedule: a step-by-step method

Count the shifts, work out each share, place weekends before nights. The seven steps, on a worked two-month example.

9 minutes · 2026-10-18

Hospital

Best on-call scheduling software for a Quebec hospital department: 8 tools compared in 2026

Petal, Mesh AI, MetricAid, the US products and Synchro: what each generates for a hospital department, in which language and at what price.

10 minutes · 2026-10-18

Team management

Nurse and nurse practitioner scheduling in an FMG: who decides, and how to build it

Assigned nurse, nurse hired by the FMG, IPSPL: three statuses, three authorities over the schedule, and what ties them to the physicians'.

8 minutes · 2026-10-13

Planning

Holiday schedule in an FMG: how to build it without a fight

Forty-four hours over six days, two holidays on a Friday, and a team that all wants the same week. The rotation that settles Christmas for three years.

8 minutes · 2026-10-12

Coverage

On-call shift replacement in an FMG: escaping the phone cascade

The phone cascade is not the only option. What a good on-call replacement process needs, and how to write it in one meeting.

8 minutes · 2026-09-24

Hospital

Hospital department on-call schedule: what differs from an FMG's

The department head builds the schedule under the CMDP, not the manager alone. What really changes versus an FMG, and how to build one.

8 minutes · 2026-09-23

Fairness

How to distribute on-call shifts fairly in a medical team

The person who always says yes shows up nowhere in your numbers. The few written lines that settle the on-call argument for good.

10 minutes · 2026-09-14

Rollout

Rolling out new software in an FMG in 30 days

A four-week plan built around the scheduling period cycle, and the three numbers that settle it at day 30.

8 minutes · 2026-09-13

Open source

Is there an open source medical scheduling software?

What really exists, the three abandoned team scheduling projects with their dates, and what free actually means.

8 minutes · 2026-09-13

Operations research

Medical scheduling is an operations research problem

The formal name of the problem, its complexity, and a complete CP-SAT model distributing on-call shifts for 12 physicians.

10 minutes · 2026-09-08

Scheduling

The 27 real constraints in an FMG schedule

Twenty-seven constraints named one by one, with their source. Only five are decided inside your clinic.

10 minutes · 2026-09-08

Team management

Scheduling and staff retention in an FMG

The five signals that show up in the grid before someone resigns, and what your staff's employment status changes about it.

7 minutes · 2026-09-07

No-code tools

Airtable, Notion and no-code for clinic scheduling

How far these tools get with a clinic schedule, and the exact line where they give way.

9 minutes · 2026-09-06

Artificial intelligence

I asked ChatGPT to build my FMG schedule

Two FMG weeks handed to a general-purpose assistant: where the schedule breaks, and why it insists everything is compliant.

9 minutes · 2026-09-04

Comparison

Best scheduling software for a Quebec FMG: 7 tools compared in 2026

Seven tools, what each covers in an FMG, its published price and which team it suits.

9 minutes · 2026-09-02

Team management

8 moments that wreck your FMG schedule

The eight situations where the schedule breaks, what actually happens when they hit, and what to change.

8 minutes · 2026-08-19

Choosing a tool

FMG schedule management: which tool to choose

Six families of tools, eight evaluation criteria and a method to test before you sign.

10 minutes · 2026-08-18

Digital transition

Why Excel is not enough for FMG scheduling

What you lose with Excel: time, fairness, continuity, security. Detailed ROI calculation.

7 minutes · 2026-04-20

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