Co-founder · product and user experience
Kamel Gorieze
Co-founder of Synchro, he works on product and user experience. He is the one who runs the demos and sets up new clinics.
Synchro was drawn inside an FMG in Saint-Hyacinthe, next to the manager: her Monday mornings, her Excel files, her phone calls to find someone for the walk-in clinic. That is why the software talks about walk-in blocks, on-call fairness and shared offices instead of resources and shifts.
On the blog he writes the management side: choosing a tool, rolling it out, and living with it through the next period.
His articles
See the whole blog →On-call
Gaps in on-call coverage: where they come from and how to prevent them
A sick call at noon on Friday, leave approved without checking call, a swap nobody recorded. Where gaps come from, and how to organize: leave, swaps, escalation chain.
7 minutes · 2026-10-29
Residency
Chief resident handover: passing on the call schedule without losing everything
Exceptions with their end date, the year's running count, the known calendar, the file explained and the contacts. The checklist for the outgoing chief resident and for the one arriving.
8 minutes · 2026-10-26
Residency
How to build the on-call schedule for a resident team
Each share prorated, weekends first, the count carried from one block to the next. Over two four-week blocks, with two off-service residents.
9 minutes · 2026-10-21
Hospital
How to build a hospital department's on-call schedule: a step-by-step method
Count the shifts, work out each share, place weekends before nights. The seven steps, on a worked two-month example.
9 minutes · 2026-10-18
Hospital
Best on-call scheduling software for a Quebec hospital department: 8 tools compared in 2026
Petal, Mesh AI, MetricAid, the US products and Synchro: what each generates for a hospital department, in which language and at what price.
10 minutes · 2026-10-18
Team management
Nurse and nurse practitioner scheduling in an FMG: who decides, and how to build it
Assigned nurse, nurse hired by the FMG, IPSPL: three statuses, three authorities over the schedule, and what ties them to the physicians'.
8 minutes · 2026-10-13
Planning
Holiday schedule in an FMG: how to build it without a fight
Forty-four hours over six days, two holidays on a Friday, and a team that all wants the same week. The rotation that settles Christmas for three years.
8 minutes · 2026-10-12
Coverage
On-call shift replacement in an FMG: escaping the phone cascade
The phone cascade is not the only option. What a good on-call replacement process needs, and how to write it in one meeting.
8 minutes · 2026-09-24
Hospital
Hospital department on-call schedule: what differs from an FMG's
The department head builds the schedule under the CMDP, not the manager alone. What really changes versus an FMG, and how to build one.
8 minutes · 2026-09-23
Fairness
How to distribute on-call shifts fairly in a medical team
The person who always says yes shows up nowhere in your numbers. The few written lines that settle the on-call argument for good.
10 minutes · 2026-09-14
Rollout
Rolling out new software in an FMG in 30 days
A four-week plan built around the scheduling period cycle, and the three numbers that settle it at day 30.
8 minutes · 2026-09-13
Team management
Scheduling and staff retention in an FMG
The five signals that show up in the grid before someone resigns, and what your staff's employment status changes about it.
7 minutes · 2026-09-07
Comparison
Best scheduling software for a Quebec FMG: 7 tools compared in 2026
Seven tools, what each covers in an FMG, its published price and which team it suits.
9 minutes · 2026-09-02
Team management
8 moments that wreck your FMG schedule
The eight situations where the schedule breaks, what actually happens when they hit, and what to change.
8 minutes · 2026-08-19
Choosing a tool
FMG schedule management: which tool to choose
Six families of tools, eight evaluation criteria and a method to test before you sign.
10 minutes · 2026-08-18
A question or a correction? Write to [email protected].
See Synchro on your own blocks.
A demo on your FMG context, no sales pitch. First month free.
Book a demo