Privacy Policy

Last updated: 2026-01-18

1. What Information We Collect

We may collect the following types of personal information:

• Contact information: such as your name, email address, phone number, and company name.
• Account information: such as login credentials and preferences.
• Billing information: such as payment method details and billing address (processed by third‑party payment providers).
• Usage information: such as IP address, browser type, device information, pages viewed, and actions taken within the Services.
• Communications: such as messages you send to us, support requests, and feedback.

We only collect personal information that is necessary for the purposes described in this Privacy Policy.

2. How We Use Your Information

We use your personal information to:

• Provide, operate, and improve the Services;
• Create and manage your account;
• Process payments and manage subscriptions;
• Communicate with you about your account, updates, and support requests;
• Send service‑related notices and, where permitted, marketing communications;
• Monitor and analyze usage to improve performance and security;
• Comply with legal and regulatory obligations.

3. Consent

By using our Services or providing us with your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy, subject to applicable legal requirements.

You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. Withdrawing consent may limit your ability to use certain features of the Services.

4. How We Share Your Information

We may share your personal information with:

• Service providers who help us operate the Services (e.g., hosting, analytics, customer support, payment processing);
• Professional advisors such as lawyers, accountants, and auditors;
• Authorities where required by law or to protect our legal rights;
• Business partners or successors in connection with a merger, acquisition, or sale of assets.

We do not sell your personal information.

5. International Transfers

Some of our service providers may be located outside Québec or Canada. As a result, your personal information may be transferred to and processed in other jurisdictions. We take reasonable steps to ensure that such information receives an appropriate level of protection.

6. Cookies and Similar Technologies

We use cookies and similar technologies to:

• Operate and secure the Services;
• Remember your preferences;
• Analyze usage and performance.

You can control cookies through your browser settings. Disabling cookies may affect the functionality of the Services.

7. How We Protect Your Information

We implement reasonable physical, technical, and administrative safeguards to protect personal information against loss, theft, unauthorized access, disclosure, or use.

8. Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

9. Your Rights

Depending on applicable law, you may have the right to:

• Access your personal information;
• Request correction of inaccurate or incomplete information;
• Withdraw your consent;
• Request deletion of your personal information, subject to legal obligations;
• Obtain information about how your personal information is used and shared.

To exercise these rights, please contact us using the information below.

10. Privacy Officer and Contact Information

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on our website and indicate the date of the latest revision. Continued use of the Services after changes are posted constitutes acceptance of the updated Privacy Policy.

12. Questions or Complaints

If you have any questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact our Privacy Officer. You also have the right to file a complaint with the Commission d'accès à l'information du Québec.